Workforce Junction
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The full U.S. benefits program, run end to end.
Customer Success Team

Your source for wisdom and service

Meet the team that empowers your success.

An additional group of dedicated professionals and specialists support the people featured on this page. With only a few exceptions, our Customer Success Team has worked together for over 10 years.

Their combined experience, deep trust in each other, and their shared passion for empowering your success, make this team one of your most formidable allies. Our team chemistry drives our ability to proactively serve you and rapidly respond to new opportunities by scaling our capabilities and technology.

We invite you to bring your opportunities – and your challenges – to us.

We are here to make sure you never have to say “No.”

The people behind the desk

Every function covered. Every outcome owned.

Benefits administration is never one job — it's configuration, EDI, compliance, enrollment, and the hundred things in between. We staff every one of them, and we don't consider the work done until your client's program is running clean.

Select a profile to read more
Mathew Augustine

Mathew Augustine

CEO
The Challenge Champion
Chitti Babu

Chitti Babu

Lead, Systems Engineering
The Systems Sentinel
Juan Brito

Juan Brito

Head, The Benefits Desk and CRM
The Ardent Advocate
Russ Darrin

Russ Darrin

Head, Data Integration
The Data Disciplinarian
Muniraju G

Muniraju G

Lead, Data Operations
The Steadfast Synchronizer
Johnsey Joseph

Johnsey Joseph

Head, Backoffice Services
The Relentless Ringleader
Dilip Kumar

Dilip Kumar

Lead, Product Management
The Tenacious Translator
Denna Mathew

Denna Mathew

Head, Product Management
The Attentive Architect
Nitya Mathew

Nitya Mathew

Head, Service Operations
The Process Pioneer
Shilpa Paritala

Shilpa Paritala

Lead, Implementation and Onboarding
The Deployment Detailer
Pat Porter

Pat Porter

Head, Admin and Finance
The Fidelity Foreman
Rama Prasad

Rama Prasad

Head, Engineering Team
The Commitment Commissioner
Gnanavelu R

Gnanavelu R

Lead, Analytics and Audit
The Insight Inspector
Ratna Sagar

Ratna Sagar

Lead, Product Engineering
The Scaling Sage
Andrea Stanton

Andrea Stanton

Lead, The Benefits Desk
The Answer Oracle

Strategic Partners

We don't pretend to do everything ourselves. Where a specialist serves our clients better, we partner — and we tell you who.

Fabiola Jauregui

Fabiola Jauregui

Founder & CEO, FIRMA Insurance Solutions
The Candid Counselor

Faby has spent her career in the room where hard benefits decisions get made — with owners, CFOs, and HR leaders. Through our partnership with FIRMA, she leads account work for Indian companies building U.S. operations — work that demands fluency on both sides of the ocean.

Insurance placement is provided by WFJ Insurance Solutions, a licensed producer and a DBA of Workforce Junction. Account advisory is delivered in partnership with FIRMA.

Bring us your opportunities, and your challenges.

This is the team that will run your program. Meet them before you sign, not after.

Book a Meeting