Workforce Junction
I am here for
For advisors, brokers and HR teams who need the platform and the desk behind it run for them.
Benefits administration

Your client's benefits program.
One accountable partner.

Advisors and HR teams hand us the enrollment platform, the carrier feeds, and the day-to-day service, enrollment and employee support. We run it end to end.

25+Years in benefits tech
End to endEnrollment through compliance
1 clientAll it takes to start
Employee enrollment step in the Workforce Junction platform
Trusted by advisors and employers nationwide
Every carrier feed
EDI and API, transmitted, tested, and corrected
Any payroll platform
that supports a connection
A named service team
per relationship, not a ticket queue
ACA and COBRA
administered and filed, not just reported
The problem

Do-it-yourself ben admin was never built for companies your clients' size

01

Your team is doing admin, not advising

Eligibility files, carrier connections, and enrollment questions absorb the hours that should go to renewals and new business.

02

Platforms are sold, then abandoned

Self-serve tech assumes an in-house benefits ops team. Mid-market employers do not have one, so the work lands back on you.

03

Every error becomes your risk

A missed termination or bad feed shows up as a claim dispute, an audit finding, and a hard conversation at renewal.

Free invoice audit

Are your clients overpaying carriers right now?

Terminated employees still on the invoice. New hires deducted before coverage starts. Rates that drifted after open enrollment. Most employers have never reconciled their payroll register against their carrier bill. We will do a one-time audit for a client, line by line, at no cost and with no obligation.

Claim my free audit
01
Send us two months of records
Your last two carrier invoices and the matching payroll benefits register.
02
We reconcile every line
Enrollment status, coverage tiers, effective dates, and billed premiums against your payroll records.
03
You get the report
A discrepancy-by-discrepancy summary, what each one costs, and how to recover it. We walk you through it in 30 minutes.
Where carriers quietly overbill

Terminated employees still enrolled

Someone leaves, payroll stops, and the carrier keeps billing. We flag every enrollee who should already be off the invoice.

New hires deducted before coverage starts

If you deduct on day one and the carrier effective date is day 31, employees paid for coverage they did not have.

Rate drift after open enrollment

The carrier bills the new rate and payroll never updated, or the reverse. A few dollars a month compounds fast across a workforce.

Life events not synced end to end

A dependent is added or a tier changes. Payroll reflects it. The invoice still shows the tier from six months ago.

Age reduction rules never applied

Life premiums keep billing at full coverage after an age threshold, so employees are charged for an amount they are no longer covered for.

Turnkey benefits administration

More than a platform — a full-service solution, end to end

Enrollment, employee support, carrier feeds, billing, compliance, and implementation. A full service approach: not just software, but a team that works alongside you.

Implementation

We handle system setup and launch to employees, initial as well as for annual renewal and open enrollment.

Employee support

A dedicated team of benefits specialists responds to employees by phone, email, or text.

Carrier EDI and API

We manage all data flows to carriers, ensuring enrollments are submitted and ID cards arrive on time.

Payroll connectivity

We connect to any payroll system that supports a connection, so deductions sync from benefits instead of being keyed by hand.

ACA compliance

Variable hour tracking, eligibility monitoring, and year-end ACA filing. Fully turnkey, not just a report you run yourself.

HSA and FSA

We connect with your existing HSA vendor or our partner and manage all data flows between the systems.

COBRA

Full turnkey COBRA: initial notices, qualifying event notices, and ongoing compliance, all handled end to end.

Invoice reconciliation

Monthly reports compare enrollment against carrier billing. We track discrepancies and follow up until they are resolved.

Built for the phone in their pocket

Employees enroll from anywhere, without calling HR

The same system your administrators use, sized for a phone. No app to install, no desktop-only steps that stall an enrollment at 9pm.

✓Open enrollment, new hire elections and life events, all completed on mobile
✓Per-paycheck cost updates as they choose, so there are no surprises on the first check
✓To-do lists, benefit documents and ID cards available year round, not just at OE
See the employee experience
Employee completing a medical plan election on a phone
What we do

One partner for the platform and the people who run it

We run the platform and the desk behind it

Configuration, eligibility, life events, carrier feeds, billing reconciliation, and employee support. Your name stays on the relationship; the work stops landing on your team.

✓ Full platform build and annual reconfiguration
✓ EDI and API carrier feeds with monthly audits
✓ Employee call and email support in your brand
✓ Billing reconciliation and discrepancy resolution
Book a Meeting
The team that runs your benefits administration
Where we sit

One managed system between your payroll and your carriers

We do not run your payroll. We connect to it. Benefits stays the system of record for elections and deductions, and we own every handoff in between with a traceable record at each step.

01

Your HR team

Enters new hires, terminations, and employment changes once, in the system you already use.

02

Your payroll system

We connect to any payroll platform that supports a connection. Demographics and wages flow in; deductions flow back.

03

Workforce Junction

Enrollment, eligibility, deduction calculation, compliance, and reconciliation, run by our team.

04

Carriers

Receive eligibility data we transmit, test, and correct, so coverage and ID cards land on time.

05

Employees

Self-enroll through a guided portal, with a live benefits specialist when they need one.

The deduction engine

Every variable, every plan rule, calculated correctly

From coverage tier to age reduction schedules, deductions are configured to your plan documents and updated on the right date instead of when someone remembers.

Enrollment details

Plan selection, coverage tier, and dependents drive the base deduction. No manual entry.

Renewal and anniversary dates

Rate changes apply on the effective date, not whenever the spreadsheet gets updated.

Waiting periods

Coverage and deductions begin exactly when eligibility does. No early starts, no missed windows.

Evidence of insurability

Pending coverage is held until the carrier approves, so nobody is deducted for coverage they do not have.

HSA and FSA limits

Contributions stay inside IRS annual limits without mid-year corrections.

Life and status changes

Part-time to full-time moves, salary changes, and qualifying events update eligibility and deductions.

Age-banded rates

Separate calculations for employee, spouse, and child, updated as ages change under plan rules.

Age reduction schedules

Coverage steps down at the thresholds your plan defines, without a manual update.

Scheduled rate changes

Set once and left alone. Deductions update on schedule with nobody logging in to push them.

How it works

Start with one client. Judge us on that.

No platform-wide commitment to find out whether we are the right partner.

STEP 01

Opportunity and risk assessment

We review your book, current tech, and service load to find where administrative risk and lost hours actually sit.

STEP 02

A plan with the numbers attached

You get a scoped recommendation with the cost, the timeline, and the hours it gives back, before anything is signed.

STEP 03

One-client test drive

We deploy and run a single client group end to end. If it works, we scale. If it does not, you have lost nothing.

Start a test drive
Where we stand

We're not your competition.

On benefits administration engagements we take no carrier commissions and hold no book of business. Your client stays your client. What you pay us for the platform and the desk behind it is our only revenue on this work.

We do place insurance, for one defined segment: Indian companies building U.S. operations. We don't place business for advisor clients. Ever.

Results

What partnership looks like in practice

Open enrollment cycle
6 weeks
9 days
BeforeAfter
Manufacturing · 300 employees

Open enrollment setup cut from six weeks to nine days

Paper forms replaced with a configured platform and a service desk the HR team never had to staff.

Read the story →
Prior system shut off → live again
3 weeks
to go live
95%+
enrolled online at first open enrollment
Assisted living · 700+ employees, 25 locations

Locked out by the prior broker, live again in three weeks

The incumbent advisor cut off the client's enrollment system. We rebuilt it from carrier data, matched it to payroll and kept the advisor's new client from being lost.

Read the story →
First open enrollment with WFJ
~90%
employee engagement
75%
of medical enrollees used decision support
Fitness chain · 46 locations nationwide

Open enrollment on time, mid-pandemic, with enrollment up in every plan

Variable-hour staff, constant rehires and ACA gaps. We cleaned up the data, took over hours tracking and eligibility, and took that workload off the HR team.

Read the story →
"I have never had such a positive experience with a platform solution. Your nimbleness and white glove service is bar none."
Sr. V.P. of Employee BenefitsRegional Advisory Services Firm
Value for every stakeholder

Different problem for the owner, the HR manager, and the broker

A hidden cost center, removed

Benefits administration quietly consumes premium HR hours and creates liability nobody has priced. Moving it to us converts that into a known line item.

Book a Meeting
✓ Hundreds of admin hours a year returned to workforce strategy and operations
✓ ACA misclassification penalties become our responsibility to prevent
✓ Carrier invoice errors and deduction mistakes stop creating payroll liability
✓ Real-time enrollment visibility without adding HR headcount
✓ One accountable partner instead of a platform vendor and a service gap
Turnkey ACA compliance

Eliminating the workload, reducing the risk

We prepare, file, and distribute 1094-C and 1095-C forms, and we submit on time. The tracking runs all year so year-end is a review, not a reconstruction.

01

Affordability assessment

We calculate affordability from each employee's pay and contribution, so you know where you stand under safe harbor before the IRS does.

02

Variable hour tracking

Hours are tracked to determine full-time status accurately, which is where misclassification penalties usually start.

03

Issues flagged early

Potential exposure surfaces while there is still time to correct it, rather than in response to a notice.

04

Regulatory updates

Rules change. We track the guidance and update plan configuration so you do not have to monitor it.

Talk to an ACA specialist
The Workforce Junction team at work
About us

A boutique technology partner, on purpose

Workforce Junction has spent two decades building custom benefits solutions for companies large enough to need real infrastructure and small enough to be ignored by the vendors that sell it. We only take on relationships where our values match.

empowering technology, with wisdom and service®

Handshake in a brushed gold ring

Relationships first

We invest time, attention, and judgment into long-term, win-win relationships. Technology is worth little without them.

Scales of balance in a brushed gold ring

Confident humility

We are clear about what we know and honest about what we do not. That is what makes a genuinely custom solution possible.

Classical building in a brushed gold ring

Integrity always

Integrity is in who we are, who we work with, and what we deliver. It is the asset we protect above all others.

Common questions

Answers before the call

If yours is not here, ask us directly. We reply within one business day.

No. We connect to any payroll platform that supports a connection, so demographic and wage data flows in and deductions flow back without manual entry. Your payroll stays where it is.

See the platform on your own client data

A 30-minute working session, not a canned pitch. Bring one group and we will show you exactly how it would be configured, serviced, and priced.

+1 (925) 956-0300
customersuccess@workforcejunction.com
We reply within one business day.